FAQs

How long does delivery take?

We aim to process order every Tuesday and Friday.

Expected delivery time after order processing-

Special Delivery- 1/2 days

First Class- 2/3 days

Second Class- 3/5 days

International- 7/14 days

We really appreciate your patience with us as a small business. If you do need any items for a specific date, please be sure to get in touch prior to ordering to confirm this will be possible.

Please be assured we do everything in our power to make sure you receive your order in good time.

What is your returns policy?

We do offer exchanges but we do not offer refunds at this time.

In order for your return to be valid you must contact contact@nudelagoon.com within 7 days and tell us the exact item you wish to exchange for. We only offer exchanges- not store credit. Once you have got in touch we will explain the rest

PLEASE NOTE- this is not free returns so the buyer covers all postage costs. We do not offer part exchanges or store credit so you must exchange for item or items of equal value to your original purchase or loose the difference. Each item may only be exchanged once.

How can we contact you?

Send us an email! Hit up contact@nudelagoon.com and we will get back to you as soon as possible.

Do you ship worldwide?

Yes! International shipping anywhere in the world on any sized order costs £15!!

DO you offer discounts/ student discounts?

Sign up to our mailing list on the footer of this page for 10% off your first order <3